Welcome to Noble Lemmat MDP. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our mobile application and related services.
The application is operated by Noble Lemmat.
Developer Information
By using the application, you agree to the collection and use of information in accordance with this Privacy Policy.
Information We Collect
Personal Information
When you create an account or use our services, we may collect:
- Full name
- Phone number
- Email address
- Profile information
- Account credentials
- Business information (where applicable)
Location Information
With your permission, we may collect location data to:
- Enable delivery and pickup services
- Improve route optimization
- Provide real-time tracking
- Improve service accuracy
Device Information
We may automatically collect:
- Device model
- Operating system version
- Application version
- Device identifiers
- Crash reports
- Diagnostic information
Usage Information
We may collect:
- Order history
- Delivery history
- Product browsing activity
- App interaction data
- Notification preferences
- Transaction-related information
How We Use Your Information
We use information to:
- Create and manage user accounts
- Process orders and deliveries
- Provide real-time tracking services
- Verify deliveries through OTP confirmation
- Send notifications and updates
- Improve application functionality
- Provide customer support
- Prevent fraud and abuse
- Maintain platform security
- Comply with legal obligations
Third-Party Services
The application may use trusted third-party services, including:
- Firebase Authentication
- Firebase Cloud Messaging (FCM)
- Firebase Analytics
- Google Sign-In
- Crash reporting services
- Mapping and location services
These providers may process information as required to perform their services.
Data Security
We implement reasonable technical and organizational measures to protect user information, including:
- Secure communication protocols
- Access controls
- Authentication mechanisms
- Security monitoring
- Data protection practices
Data Retention
We retain information only for as long as necessary to:
- Provide services
- Maintain business records
- Resolve disputes
- Meet legal and regulatory requirements
- Prevent fraud and abuse
Account Deletion
Users may request deletion of their account and associated personal information.
Delete Through the App
- Open the application.
- Navigate to Profile or Settings.
- Select Delete Account.
- Confirm the deletion request.
Delete Through Support
Users may also request deletion by contacting support:
Email: lemmatnoble@gmail.com
Subject: Account Deletion Request
Please include:
- Full name
- Registered phone number
- Registered email address (if applicable)
Information Deleted
Upon successful deletion, we may remove:
- Profile information
- Authentication records
- Phone numbers
- Email addresses
- Notification tokens
- User preferences
Certain records may be retained where required by law, security investigations, fraud prevention, or compliance obligations. Account deletion requests are generally processed within 30 days.
Children's Privacy
This application is not directed toward children under the age of 13.
We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take reasonable steps to remove it.
International Data Transfers
Information may be processed and stored on servers located in different countries where our service providers operate. We take reasonable measures to ensure information remains protected.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updated versions will be posted within the application and on our website.
Continued use of the application after changes become effective constitutes acceptance of the revised Privacy Policy.
Contact Us
For questions regarding this Privacy Policy or your personal information, contact: